Privacy Policy
This Privacy Policy outlines how QASAK INTERTRADE LLC (ID: 404759882), located at 18a Meliton and Andria Balanchivadze Street, Tbilisi, Georgia (hereinafter referred to as “the Company”), collects, processes, and protects personal data obtained through the website www.stepi.ge.
By accessing and using our website, you confirm your acceptance of this Privacy Policy. If you do not agree with its terms, please do not continue using the site.
1. Personal Data Protection
The Company is committed to ensuring the security and confidentiality of users’ personal information, in accordance with the applicable laws of Georgia.
We only process personal data for lawful, specific, and clearly defined purposes necessary to fulfill our activities, ensuring data is used in a proportional and limited manner.
We do not disclose or share your personal information without your explicit consent, unless required by law.
2. Categories of Data Collected
We collect the following categories of personal data:
- Information provided directly by users: This includes name, surname, address, date of birth, personal ID number, email, phone number, and other contact information necessary for processing orders on our website.
- Technical information automatically transmitted by your browser when visiting the site, such as:
- IP address
- Browser type and version
- Referral pages
- Time and date of visit
- Duration of visit
- Browsing behavior and other analytics
- Payment information: When completing an order, we may process payment-related data, including payment method and, where applicable, banking details for non-cash settlements.
3. Data Sharing
Your data may be shared only under legal obligations or for the purpose of service delivery. For example:
- Delivery providers may receive your name, contact number, and delivery address to fulfill your order.
We do not sell or transfer your personal data for direct marketing purposes to third parties.
4. Use of Cookies
We use cookies to improve your browsing experience and personalize content. Cookies are small files that help us recognize repeat visits and gather usage statistics.
If you do not wish to use cookies, you can modify your browser settings to block them. Note, however, that this may limit functionality and site performance.
By continuing to use www.stepi.ge without changing cookie settings, you consent to our use of cookies.
5. Confidentiality Assurance
The Company will not share your confidential information without your prior consent, except where required by law.
While we take all reasonable measures to protect your data, please note that internet-based transmission is never 100% secure. Therefore, the Company cannot be held liable for unauthorized access during the transmission of data.
We strongly advise users not to use automated tools or scripts when submitting sensitive data.
Any digital traces left during your visit may be used strictly for analytical, security, or service improvement purposes.
By accepting these policies, you also agree to receive notifications via email or SMS about orders, updates, or services related to the platform.
6. Use of Information
Your information may be used:
- To process and deliver orders
- To contact you regarding your purchase
- To improve our services and offerings
- To inform you about new products, services, or promotions via email or SMS (where consent is given)
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction. Our security protocols are regularly updated to maintain the integrity and confidentiality of user data.
8. Your Rights
Under the Law of Georgia on “Personal Data Protection”, you have the right to:
- Request information about the processing of your data
- Ask for correction, updating, blocking, deletion, or destruction of your personal data
- Withdraw previously given consent
- Object to your data being used for direct marketing purposes
You can exercise your rights by contacting us at:
📧 Email: info@stepi.ge
📞 Phone: +995 551 550 676
📍 Address: 18a Meliton and Andria Balanchivadze Street, Tbilisi, Georgia
Please include your full name and contact details in any request.
9. Data Retention
Personal data collected through our website is stored:
- Until the user deletes their account, or
- For up to 3 years after the account is closed, in order to:
- Fulfill legal obligations
- Confirm the execution of transactions
- Protect the rights of the Company in case of complaints or disputes
If you believe any data we hold is incorrect or outdated, please contact us so we can promptly correct it.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time, in compliance with applicable Georgian law. All changes will be effective from the moment they are published on the website.